Docebo Streamlines Revenue Recognition with RightRev


A single system of record for Lead-to-Revenue processes

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    Alignment with upstream sales data

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    faster time to close the books

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    place for Lead-to-Revenue management and revenue reporting


Docebo, a leading SaaS company serving over 20 different industries across five global regions, was facing a significant challenge due to their explosive growth. As their customer base expanded and their offerings diversified, they found themselves grappling with complex revenue recognition processes that spanned various use cases. This complexity was becoming increasingly difficult to manage, and the need for an efficient and standardized solution became paramount.

The Solution

Keeping Up with Explosive Growth

In search of a streamlined revenue recognition solution, Docebo evaluated several options, including NetSuite ARM. However, they were in need of an out-of-the-box solution that could seamlessly centralize and automate their revenue recognition processes. That’s when they turned to RightRev, a trusted partner in revenue management. RightRev’s expertise in revenue recognition and their strategic sync within Salesforce Revenue Cloud caught Docebo’s attention.

RightRev worked closely with Docebo to understand the intricacies of their business and the specific challenges they faced with revenue recognition. In addition to leveraging Salesforce Revenue Cloud’s CPQ and Billing capabilities, RightRev was a natural solution that efficiently addressed Docebo’s diverse revenue recognition requirements. RightRev uses activated Orders from Salesforce CPQ and Billing to generate a Revenue Contract which can recognize revenue based upon automated and user-defined rules.

The implementation of RightRev’s solution enabled Docebo to:

  • Centralize Revenue Recognition: Docebo now had a centralized system within Salesforce Revenue Cloud, making it easier to manage and track bookings, billings, and revenue recognition across their entire portfolio.
  • Standardize Processes: RightRev helped Docebo standardize their revenue recognition processes, ensuring consistency and accuracy in their financial reporting.
  • Automate Workflows: Manual tasks and data entry errors were reduced significantly with automated workflows, freeing up valuable time for the finance team to focus on strategic initiatives.
  • Effective Account Decisions: With real-time insights into revenue recognition, Docebo’s finance team could make more informed account decisions, leading to improved financial planning and forecasting.

The Outcome

Bookings, Billing, and Revenue…all in Salesforce

The partnership between Docebo and RightRev resulted in significant positive outcomes:

  • Efficiency Gains: By streamlining revenue recognition processes, Docebo realized substantial efficiency gains. They could now handle their growing customer base and diverse revenue streams with ease.
  • Accuracy and Compliance: The standardized processes and automated workflows improved accuracy and ensured compliance with revenue recognition regulations, reducing the risk of errors and financial discrepancies.
  • Better Decision-Making: Docebo’s finance team had access to real-time data, enabling them to make informed decisions that positively impacted the company’s financial health.

In the end, RightRev’s strategic implementation alongside Salesforce Revenue Cloud provided Docebo with the efficient and standardized revenue recognition solution they needed to support their explosive growth. With this newfound capability, Docebo was well-equipped to continue its expansion into new markets and industries while maintaining financial stability and compliance. RightRev proved to be the right partner to help Docebo achieve its revenue recognition goals and position the company for sustained success.

“Combining front-end and back-end motions in Salesforce Revenue Cloud and RightRev for automated revenue recognition will optimize our accounting processes for maximum efficiency; saving time, reducing errors, allowing us to close the books faster.”

Laura Brodie, VP of Finance

Related Resources

  • revenue recognition guide

    ASC 606 Revenue Recognition Guide: What It Is, Methods, Standards And How-Tos

  • revenue recognition software

    4 Revenue Accounting Automation Software Systems to Try

  • modern revenue models

    How Modern Revenue Models are Impacting Complex Revenue Recognition Processes

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